Privacy Policy

Sail Homes is a trading name of PropertyBid Limited. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities

What data do we collect?

Sail Homes collects the following data:

- Personal identification information (Name, email address, phone number, etc.)
- Information about properties you own
- Limited financial information

How do we collect your data?

You directly provide Sail Homes with most of the data we collect. We collect data and process data when you:

- Register online or user any of our services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Use any of our services via phone call or messaging services.

Sail Homes may also receive your data indirectly from the following sources:

- Personal identification information from AML (anti money laundering) partners

How will we use your data?

Sail Homes collects your data so that we can:

- Provide services and manage your account.
- Contact you with other properties that may interest you.
- Contact you to help with buying or selling a property.

Your properties' address, your contact details, and your property details may be shared where appropriate to provide you with services from Sale Homes with:

- Contractors
- Surveyors
- Viewers
- Solicitors
- ID verification services

When Sail Homes performs a service, it may send your data to, and also
use the resulting information from, credit reference agencies to prevent fraudulent activity.

How do we store your data?

Sail Homes securely stores your data at AWS (Amazon Web Services) Data Centres in the UK. The databases can only be accessed servers controlled by Sail Homes and is encrypted at rest and in transit.

Your data may be transferred to other companies in the course of providing you a (or aspects of a) service.

Marketing

Sail Homes would like to send you information about services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Sail Homes from contacting you for
marketing purposes.

What are your data protection rights?

Sail Homes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sail Homes for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sail Homes correct any information you believe is inaccurate. You also have the right to request Sail Homes to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sail Homes erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sail Homes restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sail Homes’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sail Homes transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at our email:

Email us at: hello@sailhomes.co.uk

Call us: +441172001106

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Sail Homes uses cookies in a range of ways to improve your experience on our website, including:

- Keeping you signed in
- Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

- Functionality – Sail Homes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

- Understanding how you use our website – Sail Homes uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sail Homes sometimes shares some limited aspects of this data with third parties for processing purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sail Homes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sail Homes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 August 2020.

How to contact us

If you have any questions about Sail Homes’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact us

If you have any questions about Sail Homes’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@sailhomes.co.uk

Call us: +441172001106

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Sail Homes has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113